What if I have a food allergy? If you have food allergies, eating foods, even a tiny amount, can cause
symptoms such as skin rashes, nausea, vomiting, cramping, diarrhea, and can even be life
threatening if the allergy is severe enough. We want to ensure that the product you are allergic to, was in no way in contact with the product we serve. The best way to ensure this, is if you have any food allergy, you will only qualify for studies that do not involve tasting products. Since we are a food based company, there will be rare occasions in which we conduct a test that does not involve tasting products. So please be aware if you have food allergies, and you sign up to become a panelist,
you will rarely be invited to our studies, if at all.
How many times do I have to visit to earn rewards? Every time you come in for a taste test, you will
get points added to your reward points account. You can check your balance
of points at any time on the web. The number of points will vary from test to test. You will only need to come in a few times in order to be eligible for rewards.
An explanation of the reward program is given in the
reward section.
How long will the testing take? When taste testing at Solae, you will enter the main floor, sign in with the lobby receptionist and be seated until your scheduled time to taste. Once you are guided to the taste test room, you will spend somewhere between 5-15 minutes tasting depending upon
the complexity of the evaluation (number of samples or the number of questions asked).
How often will you contact me to test? There is no set number of times for us to invite you for a taste test. It is based on many important factors that can play a role in the qualification process. This could include, but not limited to, age, gender, personal opinions and food likes and dislikes. Once a week you will receive an e-mail informing you if there are taste tests posted on the website that you may qualify for.
What happens if I am unable to come in for a taste test? Please go to the website to take your name off the list for that particular taste test. You may do this up until the day before the taste test. If you are unable to attend, and you cannot do it on the website, please call 314-659-3385 and leave a message. Be sure to leave your name and the time you were scheduled for. By giving us advance warning, it will allow us opportunity to fill your spot if you cannot make it in.
What happens if I am running late for a taste test? If you are running late to a taste test, please call 314-659-3385 and leave a message stating your name, the time you were scheduled for, and what time you think you will be in, if at all.
What happens if it is bad weather outside? To see if we have cancelled the taste test you can call 314-659-3385 and a message will be on the phone system, or you could get e-mailed or called.
Is it really important that I show up and be on time? It is so important to be here at your scheduled time, because we have limited seating capability (10 booths), and we schedule 10 people to participate every 15 minutes. If you are running late, it is possible that it will push back the next scheduled participants.
If I have not shown up for a while, does my name get taken off the list? No, your name does not get removed from our database unless you request that your name be taken off the list. In the event that we have any reason to take you off of the list, we will get in touch with you and let you know the reason why.
Where do I park? Parking is available to you in our Visitor Parking lot, which is located on Boyle Street.
If the visitor lot is full, you have the option of parking on either side of Duncan Avenue.
If you work at one of the businesses that allows you access to the Redline Shuttle service, you can use this vehicle and have
them drop you off in the Cortex parking lot, which is located
directly across from Solae. side of Duncan Avenue.
Solae, LLC - 4300 Duncan Avenue - St. Louis, MO 63110